{"id":12497,"date":"2023-08-01T17:42:23","date_gmt":"2023-08-01T15:42:23","guid":{"rendered":"https:\/\/www.alliumtech.it\/our-offer\/cx-assessment\/"},"modified":"2023-10-18T16:16:08","modified_gmt":"2023-10-18T14:16:08","slug":"cx-assessment","status":"publish","type":"page","link":"https:\/\/www.alliumtech.it\/en\/services\/cx-assessment\/","title":{"rendered":"CX Assessment"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_layerslider  avia-builder-el-first  container_wrap sidebar_right'  style='height: 411px; max-width: 1140px; margin: 0 auto;'  ><div id=\"layerslider_112_1i7un8q08wue4\"  class=\"ls-wp-container fitvidsignore ls-selectable\" style=\"width:1140px;height:410px;margin:0 auto;margin-bottom: 0px;\"><div class=\"ls-slide\" data-ls=\"bgcolor:#ffffff;duration:5000;transition2d:10,15;transitionduration:0;parallaxevent:scroll;parallaxaxis:y;parallaxdurationmove:50;parallaxdurationleave:50;parallaxrotate:0;parallaxtransformperspective:0;\"><img loading=\"lazy\" decoding=\"async\" width=\"1704\" height=\"1704\" src=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon.png\" class=\"ls-l ls-img-layer\" alt=\"\" srcset=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon.png 1704w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-300x300.png 300w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-1030x1030.png 1030w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-80x80.png 80w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-768x768.png 768w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-1536x1536.png 1536w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-36x36.png 36w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-180x180.png 180w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-1500x1500.png 1500w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-705x705.png 705w\" sizes=\"(max-width: 1704px) 100vw, 1704px\" style=\"top:-195px;left:364px;background-size:inherit;background-position:inherit;opacity:0.4;width:656px;height:687px;\" data-ls=\"position:relative;\"><h1 style=\"top:185px;left:233px;background-size:inherit;background-position:inherit;font-size:23px;font-family:roboto-condensed;letter-spacing:0px;line-height:27px;font-style:normal;color:#464F51;font-weight:300;\" class=\"ls-l ls-hide-tablet ls-hide-phone ls-text-layer\" data-ls=\"durationin:0;fadein:false;position:relative;\">Professional services for objective evaluation<br>\nimprovement and optimisation of the customer experience.<\/h1><p style=\"top:131px;left:233px;font-weight:700;background-size:inherit;background-position:inherit;font-size:43px;letter-spacing:0px;line-height:44px;font-style:normal;font-family:roboto-condensed;color:#0eb5cb;\" class=\"ls-l ls-hide-tablet ls-hide-phone ls-text-layer\" data-ls=\"durationin:500;fadein:false;texttransitionin:true;texttypein:lines_asc;textdurationin:1500;textfadein:false;textstartatin:transitioninstart + 0;position:relative;\">CX Assessment<\/p><h1 style=\"top:172px;left:156px;background-size:inherit;background-position:inherit;font-size:34px;font-family:roboto-condensed;letter-spacing:0px;line-height:42px;font-style:normal;color:#464F51;font-weight:300;\" class=\"ls-l ls-hide-desktop ls-text-layer\" data-ls=\"durationin:0;fadein:false;position:relative;\">Professional services for objective evaluation,<br>\nimprovement and optimisation of the customer experience.<\/h1><p style=\"top:99px;left:153px;font-weight:700;background-size:inherit;background-position:inherit;font-size:60px;letter-spacing:0px;line-height:60px;font-style:normal;font-family:roboto-condensed;color:#0eb5cb;\" class=\"ls-l ls-hide-desktop ls-text-layer\" data-ls=\"durationin:500;fadein:false;texttransitionin:true;texttypein:lines_asc;textdurationin:1500;textfadein:false;textstartatin:transitioninstart + 0;position:relative;\">CX Assessment<\/p><\/div><\/div><\/div>\n<div id='layer_slider_2'  class='avia-layerslider main_color avia-shadow  avia-builder-el-1  el_after_av_layerslider  el_before_av_submenu  slider-not-first container_wrap sidebar_right'  style='height: 641px; max-width: 360px; margin: 0 auto;'  ><div id=\"layerslider_83_82kbz1ljskad\"  class=\"ls-wp-container fitvidsignore ls-selectable\" style=\"width:360px;height:640px;margin:0 auto;margin-bottom: 0px;\"><div class=\"ls-slide\" data-ls=\"bgcolor:#ffffff;\"><img loading=\"lazy\" decoding=\"async\" width=\"1704\" height=\"1704\" src=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon.png\" class=\"ls-l ls-img-layer\" alt=\"\" srcset=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon.png 1704w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-300x300.png 300w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-1030x1030.png 1030w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-80x80.png 80w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-768x768.png 768w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-1536x1536.png 1536w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-36x36.png 36w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-180x180.png 180w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-1500x1500.png 1500w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/cx_icon-705x705.png 705w\" sizes=\"(max-width: 1704px) 100vw, 1704px\" style=\"top:144px;left:-164px;background-size:inherit;background-position:inherit;opacity:0.4;width:577px;height:560px;\" data-ls=\"position:relative;\"><h1 style=\"top:105px;left:34px;background-size:inherit;background-position:inherit;font-size:23px;font-family:roboto-condensed;letter-spacing:0px;line-height:29px;font-style:normal;color:#464F51;font-weight:300;\" class=\"ls-l ls-text-layer\" data-ls=\"durationin:0;fadein:false;position:relative;\">Professional Services<br>for objective evaluation,<br>improvement and optimisation<br>of the customer experience.<\/h1><p style=\"top:47px;left:34px;font-weight:700;background-size:inherit;background-position:inherit;font-size:47px;font-family:roboto-condensed;letter-spacing:0px;line-height:42px;color:#0eb5cb;\" class=\"ls-l ls-text-layer\" data-ls=\"durationin:0;fadein:false;texttransitionin:true;texttypein:lines_asc;textdurationin:1500;textstartatin:transitioninstart + 0;position:relative;\">CX Assessment<\/p><a href=\"#intro\" target=\"ls-scroll\" class=\"ls-link ls-link-on-top\" rel=\"noopener\"><\/a><\/div><\/div><\/div>\n<div id='submenu'  class='av-submenu-container av-2s5664v-c65faa10b0dce03c5c833ba70c05d6f5 main_color av-switch-768  avia-builder-el-2  el_after_av_layerslider  el_before_av_layout_row  submenu-style-at submenu-not-first container_wrap sidebar_right' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\" aria-hidden='true' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello'><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-8mb9ic-e562cee37b1a5ebd0f575cb845a7d5b4 menu-item-top-level menu-item-top-level-1' role='menuitem'><a href='#cxinnov'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>CX Innovation<\/span><\/a><\/li>\n<li class='menu-item av-6t732s-d410a581283d26303875fa63f9c847e3 menu-item-top-level menu-item-top-level-2' role='menuitem'><a href='#servizio'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Service<\/span><\/a><\/li>\n<li class='menu-item av-3pe3dw-461b7f4095d451670327650f9eb16d41 menu-item-top-level menu-item-top-level-3' role='menuitem'><a href='#metodo'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Method<\/span><\/a><\/li>\n<li class='menu-item av-isd5g-3e8761a9b7145b7f1cbf8a16e213a896 menu-item-top-level menu-item-top-level-4' role='menuitem'><a href='#sviluppi'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Project-based developments<\/span><\/a><\/li>\n<\/ul><\/div><\/div>\n<div id='cxinnov'  class='av-layout-grid-container av-20nfl8-e0dd189ef4aed0b788ce7460ef484044 entry-content-wrapper main_color av-flex-cells  avia-builder-el-3  el_after_av_submenu  el_before_av_section  av-cell-min-height av-cell-min-height-50 grid-row-not-first  container_wrap sidebar_right'   data-av_minimum_height_pc='50'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchyaqo-7304c6bb920508eda0e31bbb4eb815df\">\n.flex_cell.av-kkchyaqo-7304c6bb920508eda0e31bbb4eb815df{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchyaqo-7304c6bb920508eda0e31bbb4eb815df{\npadding:80px 80px 80px 80px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchyaqo-7304c6bb920508eda0e31bbb4eb815df av-gridrow-cell av_one_half no_margin  avia-builder-el-4  el_before_av_cell_one_half  avia-builder-el-first '  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1\">\n#top .av-special-heading.av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1{\npadding-bottom:10px;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1 .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-km6d6ocu-22bbe207a9d47b7b55aa664a5648a9e1 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-5  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Customer Experience, the necessary innovation.<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kcdl2eq6-2c9a0202d2045d552d0616ac7b5751b2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The sum of the experiences a customer has at all stages of interaction with a company, from evaluating a product or service, to buying, using and servicing. It synthesises how the customer perceives their overall interaction experience.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchz8fp-6704a866a4c39d810e365dadab2d8701\">\n.flex_cell.av-kkchz8fp-6704a866a4c39d810e365dadab2d8701{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/shutterstock_1389556754_rev_ext_02_rit_1920px_rifl.jpg) 0% 50% no-repeat scroll ;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchz8fp-6704a866a4c39d810e365dadab2d8701{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchz8fp-6704a866a4c39d810e365dadab2d8701 av-gridrow-cell av_one_half no_margin  avia-builder-el-7  el_after_av_cell_one_half  avia-builder-el-last  av-zero-padding avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<\/div>\n<div id='av_section_1'  class='avia-section av-5pzggv-ad01f862137f6657bcfd449458eac59f alternate_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_layout_row  el_before_av_section  avia-bg-style-parallax container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12497'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-4ccc1r-3d0a87155338c7dca726202df77b13f4 sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4ccc1r-3d0a87155338c7dca726202df77b13f4\">\n#top .flex_column_table.av-equal-height-column-flextable.av-4ccc1r-3d0a87155338c7dca726202df77b13f4{\nmargin-top:-110px;\nmargin-bottom:0px;\n}\n.flex_column.av-4ccc1r-3d0a87155338c7dca726202df77b13f4{\nborder-radius:0px 0px 0px 0px;\npadding:40px 40px 40px 40px;\nbackground-color:#78c9d9;\n}\n<\/style>\n<div  class='flex_column av-4ccc1r-3d0a87155338c7dca726202df77b13f4 av_one_third  avia-builder-el-9  el_before_av_one_third  avia-builder-el-first  first no_margin flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkcgp3hq-be2be3a42707aca3b2d50f20c7127ce9\">\n.av_font_icon.av-kkcgp3hq-be2be3a42707aca3b2d50f20c7127ce9{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.av_font_icon.av-kkcgp3hq-be2be3a42707aca3b2d50f20c7127ce9 .av-icon-char{\nfont-size:80px;\nline-height:80px;\n}\n<\/style>\n<span  class='av_font_icon av-kkcgp3hq-be2be3a42707aca3b2d50f20c7127ce9 avia_animate_when_visible av-icon-style- avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue802' data-av_iconfont='cx-075' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcdl1pps-22-b1144ce49577947b29e886c6f8106220\">\n#top .hr.hr-invisible.av-kcdl1pps-22-b1144ce49577947b29e886c6f8106220{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kcdl1pps-22-b1144ce49577947b29e886c6f8106220 hr-invisible  avia-builder-el-11  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcdl2eq6-21-1b7a7b7446348416327ad670060e02af\">\n#top .av_textblock_section.av-kcdl2eq6-21-1b7a7b7446348416327ad670060e02af .avia_textblock{\nfont-size:16px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kcdl2eq6-21-1b7a7b7446348416327ad670060e02af '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;\">The customer's 'journey' is characterised<br \/>\nby the contact points - touchpoints -<br \/>\nset up by the company to optimise<br \/>\nthe customer experience: point of sale,<br \/>\nadvertising, digital services,<br \/>\nsalespeople, the product itself.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4ccc1r-19-5a4b42241ad4a41652ae205569dcd78b\">\n#top .flex_column_table.av-equal-height-column-flextable.av-4ccc1r-19-5a4b42241ad4a41652ae205569dcd78b{\nmargin-top:-110px;\nmargin-bottom:0px;\n}\n.flex_column.av-4ccc1r-19-5a4b42241ad4a41652ae205569dcd78b{\nborder-radius:0px 0px 0px 0px;\npadding:40px 40px 40px 40px;\nbackground-color:#11b6ca;\n}\n<\/style>\n<div  class='flex_column av-4ccc1r-19-5a4b42241ad4a41652ae205569dcd78b av_one_third  avia-builder-el-13  el_after_av_one_third  el_before_av_one_third  no_margin flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkcgp3hq-18-e035c363dbf20742f729a188bca19b90\">\n.av_font_icon.av-kkcgp3hq-18-e035c363dbf20742f729a188bca19b90{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.av_font_icon.av-kkcgp3hq-18-e035c363dbf20742f729a188bca19b90 .av-icon-char{\nfont-size:80px;\nline-height:80px;\n}\n<\/style>\n<span  class='av_font_icon av-kkcgp3hq-18-e035c363dbf20742f729a188bca19b90 avia_animate_when_visible av-icon-style- avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue82e' data-av_iconfont='at-icons-medium' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcdl1pps-17-55f4ee7659e3dfaa1d273bf3cb1a2c4c\">\n#top .hr.hr-invisible.av-kcdl1pps-17-55f4ee7659e3dfaa1d273bf3cb1a2c4c{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kcdl1pps-17-55f4ee7659e3dfaa1d273bf3cb1a2c4c hr-invisible  avia-builder-el-15  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcdl2eq6-16-a11e5291d05077c03e863ffba0a41f2b\">\n#top .av_textblock_section.av-kcdl2eq6-16-a11e5291d05077c03e863ffba0a41f2b .avia_textblock{\nfont-size:16px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kcdl2eq6-16-a11e5291d05077c03e863ffba0a41f2b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;\">Today, digital touchpoints, which imply<br \/>\na direct and interactive relationship<br \/>\nwith the company for the customer,<br \/>\nsuch as voice channels, the web,<br \/>\nmobile apps, e-mail, SMS,<br \/>\nare becoming increasingly relevant.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4ccc1r-15-8cf504b881f3cf575a273c01973f4995\">\n#top .flex_column_table.av-equal-height-column-flextable.av-4ccc1r-15-8cf504b881f3cf575a273c01973f4995{\nmargin-top:-110px;\nmargin-bottom:0px;\n}\n.flex_column.av-4ccc1r-15-8cf504b881f3cf575a273c01973f4995{\nborder-radius:0px 0px 0px 0px;\npadding:40px 40px 40px 40px;\nbackground-color:#00a1b5;\n}\n<\/style>\n<div  class='flex_column av-4ccc1r-15-8cf504b881f3cf575a273c01973f4995 av_one_third  avia-builder-el-17  el_after_av_one_third  el_before_av_hr  no_margin flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkcgp3hq-14-0736d23bdcf8642d739ffd7815bf40e3\">\n.av_font_icon.av-kkcgp3hq-14-0736d23bdcf8642d739ffd7815bf40e3{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.av_font_icon.av-kkcgp3hq-14-0736d23bdcf8642d739ffd7815bf40e3 .av-icon-char{\nfont-size:80px;\nline-height:80px;\n}\n<\/style>\n<span  class='av_font_icon av-kkcgp3hq-14-0736d23bdcf8642d739ffd7815bf40e3 avia_animate_when_visible av-icon-style- avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue801' data-av_iconfont='cx-075' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcdl1pps-13-9a26e43d1307cf7725849a1990416681\">\n#top .hr.hr-invisible.av-kcdl1pps-13-9a26e43d1307cf7725849a1990416681{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kcdl1pps-13-9a26e43d1307cf7725849a1990416681 hr-invisible  avia-builder-el-19  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcdl2eq6-12-a5149a3fce355d3421aeb65f07a63151\">\n#top .av_textblock_section.av-kcdl2eq6-12-a5149a3fce355d3421aeb65f07a63151 .avia_textblock{\nfont-size:16px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kcdl2eq6-12-a5149a3fce355d3421aeb65f07a63151 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Optimising digital touchpoints<br \/>\n<\/strong>is therefore a goal<br \/>\nof primary and absolute importance<br \/>\nfor the company in order to guarantee<br \/>\na truly effective and top-quality<br \/>\nuser experience.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcdl1pps-11-0ea4589b0bf28e349c63aa8524d82dd6\">\n#top .hr.hr-invisible.av-kcdl1pps-11-0ea4589b0bf28e349c63aa8524d82dd6{\nmargin-top:-50px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-kcdl1pps-11-0ea4589b0bf28e349c63aa8524d82dd6 hr-invisible  avia-builder-el-21  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='servizio'  class='avia-section av-lf2dxom5-aa39412e3ae65df8fafd5075cc8429cc main_color avia-section-default avia-no-border-styling  avia-builder-el-22  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12497'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-lf2dx0fr-3f2698cfab5b1cc88bddb508f43c808c sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lf2dx0fr-3f2698cfab5b1cc88bddb508f43c808c\">\n.flex_column.av-lf2dx0fr-3f2698cfab5b1cc88bddb508f43c808c{\nwidth:48%;\nmargin-left:0;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-lf2dx0fr-3f2698cfab5b1cc88bddb508f43c808c .av-flex-placeholder{\nwidth:4%;\n}\n<\/style>\n<div  class='flex_column av-lf2dx0fr-3f2698cfab5b1cc88bddb508f43c808c av_one_half  avia-builder-el-23  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5\">\n#top .av-special-heading.av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5{\npadding-bottom:10px;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5 .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-sxg18k-3bb11f7b01abc1167f84cc82bfe611b5 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-24  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >The Service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-pofaac-6686c5a4a43ef27a9db13e3d626e248a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Customer Experience Assessment is a professional services solution for the qualitative and quantitative verification of the customer experience and, in particular, of the digital touchpoints set up by the company.<\/p>\n<p>The aim is to provide proposals for improvement and optimisation based on an objective and subjective assessment of the following aspects:<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32c0mk-625c28ba9073fc81c5eb92fb4ad7f1c3\">\n.flex_column.av-32c0mk-625c28ba9073fc81c5eb92fb4ad7f1c3{\nwidth:48%;\nmargin-left:0;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-32c0mk-625c28ba9073fc81c5eb92fb4ad7f1c3 .av-flex-placeholder{\nwidth:4%;\n}\n<\/style>\n<div  class='flex_column av-32c0mk-625c28ba9073fc81c5eb92fb4ad7f1c3 av_one_half  avia-builder-el-26  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-84j50-16034265eba74d4a1fbdca2a5f9dc4c9\">\n.iconbox.av-84j50-16034265eba74d4a1fbdca2a5f9dc4c9 .iconbox_icon{\nbackground-color:#0eb5cb;\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-84j50-16034265eba74d4a1fbdca2a5f9dc4c9 .iconbox_content_title{\ncolor:#0eb5cb;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-84j50-16034265eba74d4a1fbdca2a5f9dc4c9  avia-builder-el-27  el_before_av_hr  avia-builder-el-first  icon-left-square'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue84a' data-av_iconfont='at-icons-medium'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p><span style=\"font-family: Open Sans Condensed; color: #0eb5cb; font-weight: bold; font-size: 18px; text-transform: uppercase;\">QUALITY AND EFFECTIVENESS<\/span><br \/>\nof content and modes of interaction<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k1ujpg-1f7572810711f9d7d7775d63561f5dd6\">\n#top .hr.hr-invisible.av-k1ujpg-1f7572810711f9d7d7775d63561f5dd6{\nmargin-top:-10px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-k1ujpg-1f7572810711f9d7d7775d63561f5dd6 hr-invisible  avia-builder-el-28  el_after_av_icon_box  el_before_av_icon_box '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jfqq0k-52ea9632b2e2b287d5084488149b8716\">\n.iconbox.av-jfqq0k-52ea9632b2e2b287d5084488149b8716 .iconbox_icon{\nbackground-color:#0eb5cb;\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-jfqq0k-52ea9632b2e2b287d5084488149b8716 .iconbox_content_title{\ncolor:#598ecb;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-jfqq0k-52ea9632b2e2b287d5084488149b8716  avia-builder-el-29  el_after_av_hr  el_before_av_hr  icon-left-square'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue862' data-av_iconfont='at-icons-medium'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p><span style=\"font-family: Open Sans Condensed; color: #0eb5cb; font-weight: bold; font-size: 18px; text-transform: uppercase;\">CONSISTENCY<\/span><br \/>\n<span style=\"letter-spacing: -0.04em;\">of digital touchpoints on different channels<\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-i6tcpg-321fa045afe341ef29d99d7da68c9b8e\">\n#top .hr.hr-invisible.av-i6tcpg-321fa045afe341ef29d99d7da68c9b8e{\nmargin-top:-10px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-i6tcpg-321fa045afe341ef29d99d7da68c9b8e hr-invisible  avia-builder-el-30  el_after_av_icon_box  el_before_av_icon_box '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1nht7o-3d522631f7cad74667ea7240893b56dc\">\n.iconbox.av-1nht7o-3d522631f7cad74667ea7240893b56dc .iconbox_icon{\nbackground-color:#0eb5cb;\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-1nht7o-3d522631f7cad74667ea7240893b56dc .iconbox_content_title{\ncolor:#598ecb;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-1nht7o-3d522631f7cad74667ea7240893b56dc  avia-builder-el-31  el_after_av_hr  avia-builder-el-last  icon-left-square'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue86b' data-av_iconfont='at-icons-medium'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p><span style=\"font-family: Open Sans Condensed; color: #0eb5cb; font-weight: bold; font-size: 18px; text-transform: uppercase;\">CHOICE OF TECHNOLOGIES<\/span><br \/>\nfunctional to the desired interactive experience.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c3lbdd-f6b06b97aa8ae25e4690a85d0727da9e\">\n.avia-section.av-c3lbdd-f6b06b97aa8ae25e4690a85d0727da9e .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2020\/03\/texture_hub_1500x500px.png);\nbackground-position:100% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='metodo'  class='avia-section av-c3lbdd-f6b06b97aa8ae25e4690a85d0727da9e alternate_color avia-section-default avia-no-border-styling  avia-builder-el-32  el_after_av_section  el_before_av_layout_row  avia-full-stretch av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner alternate_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12497'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kmafqytb-3b2b36903af8fe9960015fe2006531d1\">\n#top .av-special-heading.av-kmafqytb-3b2b36903af8fe9960015fe2006531d1{\nmargin:0 0 0px 0;\npadding-bottom:0;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-kmafqytb-3b2b36903af8fe9960015fe2006531d1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kmafqytb-3b2b36903af8fe9960015fe2006531d1 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kmafqytb-3b2b36903af8fe9960015fe2006531d1 .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-kmafqytb-3b2b36903af8fe9960015fe2006531d1 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kmafqytb-3b2b36903af8fe9960015fe2006531d1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kmafqytb-3b2b36903af8fe9960015fe2006531d1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kmafqytb-3b2b36903af8fe9960015fe2006531d1 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-33  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >A rigorous and proven methodology<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-ikqgtw-f3d229cd23f1266d45eb2317e2cd5cfd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Our experts at the AlliumTech Customer Experience Competence Centre - a group of professionals with significant expertise and consulting experience in voice and multichannel interaction and in the use of digital technologies in Human\/Not-Human contexts - apply a rigorous and time-tested methodology to each case.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqs8pcuo-4dd2079ff358125e50a7ddc4edcb5efe\">\n#top .hr.hr-invisible.av-kqs8pcuo-4dd2079ff358125e50a7ddc4edcb5efe{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-kqs8pcuo-4dd2079ff358125e50a7ddc4edcb5efe hr-invisible  avia-builder-el-35  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-2'  class='av-layout-grid-container av-20nfl8-24-8d8db845081b54d2ee74d78a98c79714 entry-content-wrapper alternate_color av-flex-cells  avia-builder-el-36  el_after_av_section  el_before_av_section  grid-row-not-first  container_wrap sidebar_right'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchyaqo-23-b8ad44a97fe18e582b04458f357882d2\">\n.flex_cell.av-kkchyaqo-23-b8ad44a97fe18e582b04458f357882d2{\nvertical-align:top;\nbackground-color:#78c9d9;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchyaqo-23-b8ad44a97fe18e582b04458f357882d2{\npadding:9px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchyaqo-23-b8ad44a97fe18e582b04458f357882d2 av-gridrow-cell av_one_half no_margin  avia-builder-el-37  el_before_av_cell_one_half  avia-builder-el-first '  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchz8fp-20-663ca4f5032ed53d60822d02da6b23c6\">\n.flex_cell.av-kkchz8fp-20-663ca4f5032ed53d60822d02da6b23c6{\nvertical-align:top;\nbackground-color:#00a1b5;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchz8fp-20-663ca4f5032ed53d60822d02da6b23c6{\npadding:9px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchz8fp-20-663ca4f5032ed53d60822d02da6b23c6 av-gridrow-cell av_one_half no_margin  avia-builder-el-38  el_after_av_cell_one_half  avia-builder-el-last '  ><div class='flex_cell_inner'><\/div><\/div>\n<\/div>\n<div id='av_section_4'  class='avia-section av-oabg30-c2e292a9bddea2076c5227132b3e05a0 alternate_color avia-section-default avia-no-border-styling  avia-builder-el-39  el_after_av_layout_row  el_before_av_section  avia-bg-style-parallax container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12497'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-n2ny0c-357d9baa8d784d0572b1201ee66e1532 sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-n2ny0c-357d9baa8d784d0572b1201ee66e1532\">\n#top .flex_column_table.av-equal-height-column-flextable.av-n2ny0c-357d9baa8d784d0572b1201ee66e1532{\nmargin-top:-110px;\nmargin-bottom:0px;\n}\n.flex_column.av-n2ny0c-357d9baa8d784d0572b1201ee66e1532{\nborder-radius:0px 0px 0px 0px;\npadding:40px 40px 40px 40px;\nbackground-color:#78c9d9;\n}\n<\/style>\n<div  class='flex_column av-n2ny0c-357d9baa8d784d0572b1201ee66e1532 av_one_third  avia-builder-el-40  el_before_av_one_third  avia-builder-el-first  first no_margin flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ko80os-02ddb55fffcf94c061b4239d9cb240dd\">\n.av_font_icon.av-ko80os-02ddb55fffcf94c061b4239d9cb240dd{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.av_font_icon.av-ko80os-02ddb55fffcf94c061b4239d9cb240dd .av-icon-char{\nfont-size:80px;\nline-height:80px;\n}\n<\/style>\n<span  class='av_font_icon av-ko80os-02ddb55fffcf94c061b4239d9cb240dd avia_animate_when_visible av-icon-style- avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue842' data-av_iconfont='at-icons-medium' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1un898-483cb832259be2017ee2f59bfdf9cf58\">\n#top .hr.hr-invisible.av-1un898-483cb832259be2017ee2f59bfdf9cf58{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-1un898-483cb832259be2017ee2f59bfdf9cf58 hr-invisible  avia-builder-el-42  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-grl064-4d5b3ac1b311766c2645235748a5938f\">\n#top .av_textblock_section.av-grl064-4d5b3ac1b311766c2645235748a5938f .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-grl064-4d5b3ac1b311766c2645235748a5938f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Business interview<br \/>\nSet-up<\/h2>\n<p style=\"text-align: center;\">Scenario definition and customised parameters: quantity, hours (also 7x24) and possible multilingualism.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f5eqng-39e9d01f7d5aa454d75bdac058ea4b9d\">\n#top .flex_column_table.av-equal-height-column-flextable.av-f5eqng-39e9d01f7d5aa454d75bdac058ea4b9d{\nmargin-top:-110px;\nmargin-bottom:0px;\n}\n.flex_column.av-f5eqng-39e9d01f7d5aa454d75bdac058ea4b9d{\nborder-radius:0px 0px 0px 0px;\npadding:40px 40px 40px 40px;\nbackground-color:#11b6ca;\n}\n<\/style>\n<div  class='flex_column av-f5eqng-39e9d01f7d5aa454d75bdac058ea4b9d av_one_third  avia-builder-el-44  el_after_av_one_third  el_before_av_one_third  no_margin flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e4oicc-31446e32425b47f6b02f096db375693b\">\n.av_font_icon.av-e4oicc-31446e32425b47f6b02f096db375693b{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.av_font_icon.av-e4oicc-31446e32425b47f6b02f096db375693b .av-icon-char{\nfont-size:80px;\nline-height:80px;\n}\n<\/style>\n<span  class='av_font_icon av-e4oicc-31446e32425b47f6b02f096db375693b avia_animate_when_visible av-icon-style- avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue802' data-av_iconfont='at-icons-medium' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cees6k-3804146f47fa3dac5f47684e31083227\">\n#top .hr.hr-invisible.av-cees6k-3804146f47fa3dac5f47684e31083227{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-cees6k-3804146f47fa3dac5f47684e31083227 hr-invisible  avia-builder-el-46  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bbn8zg-aa46ffe76646144f6a3dccbbc9456c3e\">\n#top .av_textblock_section.av-bbn8zg-aa46ffe76646144f6a3dccbbc9456c3e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-bbn8zg-aa46ffe76646144f6a3dccbbc9456c3e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: center; letter-spacing: 0px;\">Digital Touchpoints<br \/>\nAssessment<\/h2>\n<p style=\"text-align: center;\">Digital touchpoints test in end-user test mode and on the basis of a mix of objective and subjective parameters.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-x8li4-9573836d202b3e7d0db919095d5bdcc9\">\n#top .flex_column_table.av-equal-height-column-flextable.av-x8li4-9573836d202b3e7d0db919095d5bdcc9{\nmargin-top:-110px;\nmargin-bottom:0px;\n}\n.flex_column.av-x8li4-9573836d202b3e7d0db919095d5bdcc9{\nborder-radius:0px 0px 0px 0px;\npadding:40px 40px 40px 40px;\nbackground-color:#00a1b5;\n}\n<\/style>\n<div  class='flex_column av-x8li4-9573836d202b3e7d0db919095d5bdcc9 av_one_third  avia-builder-el-48  el_after_av_one_third  el_before_av_hr  no_margin flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6sbmbg-2d9cd242a8a67d4f24a31ae4f156d4a3\">\n.av_font_icon.av-6sbmbg-2d9cd242a8a67d4f24a31ae4f156d4a3{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n.av_font_icon.av-6sbmbg-2d9cd242a8a67d4f24a31ae4f156d4a3 .av-icon-char{\nfont-size:80px;\nline-height:80px;\n}\n<\/style>\n<span  class='av_font_icon av-6sbmbg-2d9cd242a8a67d4f24a31ae4f156d4a3 avia_animate_when_visible av-icon-style- avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue864' data-av_iconfont='at-icons-medium' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5m9k58-53102249a5bc5ed124af8bfec5f6532c\">\n#top .hr.hr-invisible.av-5m9k58-53102249a5bc5ed124af8bfec5f6532c{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-5m9k58-53102249a5bc5ed124af8bfec5f6532c hr-invisible  avia-builder-el-50  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3iexoc-c38b79baba00621db3ef1919f7649547\">\n#top .av_textblock_section.av-3iexoc-c38b79baba00621db3ef1919f7649547 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-3iexoc-c38b79baba00621db3ef1919f7649547 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Confidential<br \/>\nReport<\/h2>\n<p style=\"text-align: center;\">Document summarising the results of the evaluation with proposals for improvement and optimisation.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-31paq4-c0393fdbe5e6d668e626e8eec4d308b2\">\n#top .hr.hr-invisible.av-31paq4-c0393fdbe5e6d668e626e8eec4d308b2{\nmargin-top:-50px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-31paq4-c0393fdbe5e6d668e626e8eec4d308b2 hr-invisible  avia-builder-el-52  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c0fy9g-f648dd1dd4c7a87918b521156e2dc2e7\">\n.avia-section.av-c0fy9g-f648dd1dd4c7a87918b521156e2dc2e7 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2020\/03\/texture_hub_1500x500px.png);\nbackground-position:100% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='sviluppi'  class='avia-section av-c0fy9g-f648dd1dd4c7a87918b521156e2dc2e7 main_color avia-section-default avia-no-border-styling  avia-builder-el-53  el_after_av_section  el_before_av_layout_row  avia-full-stretch av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12497'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c\">\n#top .av-special-heading.av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c{\nmargin:0 0 0px 0;\npadding-bottom:0;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqrwmito-4cbcf1be7bde9b409aa5597593e4348c av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-54  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Project developments with conversational and process automation solutions and services<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-kqrwrrm1-dbfa9fff7ffc489525e93d4a2dcf9ef4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Possible project developments of the activity concern the integration of concepts, professional services and Artificial Intelligence and Business Intelligence solutions to support the continuous improvement of the customer experience.<\/p>\n<\/div><\/section>\n\n<p><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='slaola'  class='av-layout-grid-container av-20nfl8-7-6968c2f3d54815cbbfa58780ca725d32 entry-content-wrapper main_color av-flex-cells  avia-builder-el-56  el_after_av_section  el_before_av_layout_row  av-cell-min-height av-cell-min-height-50 grid-row-not-first  container_wrap sidebar_right'   data-av_minimum_height_pc='50'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchz8fp-6-f731def30883c5104218eb43d989ec35\">\n.flex_cell.av-kkchz8fp-6-f731def30883c5104218eb43d989ec35{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/01\/shutterstock_1088361683_1920px_vh.jpg) 100% 100% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchz8fp-6-f731def30883c5104218eb43d989ec35{\npadding:10px 10px 10px 10px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchz8fp-6-f731def30883c5104218eb43d989ec35 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-57  el_before_av_cell_one_fourth  avia-builder-el-first  avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810\">\n.flex_cell.av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810{\npadding:30px 30px 15px 37px !important;\n}\n<\/style>\n<div class='flex_cell av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-58  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth '  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579\">\n#top .av-special-heading.av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579{\npadding-bottom:10px;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579 .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-ap34t0-fec9cc633d11bb4eb8433dfc40c7e579 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-59  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Audio Messaging<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-68f3kc-1cac0164a24d1b04ad601577f86f1795\">\n#top .hr.av-68f3kc-1cac0164a24d1b04ad601577f86f1795{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-68f3kc-1cac0164a24d1b04ad601577f86f1795 .hr-inner{\nwidth:50px;\nborder-color:#78c9d9;\n}\n<\/style>\n<div  class='hr av-68f3kc-1cac0164a24d1b04ad601577f86f1795 hr-custom  avia-builder-el-60  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-6yc3gk-13ea02bb33bab1dba9a7ceaa36c7552c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Creation and revisitation of audio messaging used by touchpoints.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-6bqwu4-69cc002dbfa6e5444d8b20569c7f28a1-wrap avia-button-left  avia-builder-el-62  el_after_av_textblock  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6bqwu4-69cc002dbfa6e5444d8b20569c7f28a1\">\n#top #wrap_all .avia-button.av-6bqwu4-69cc002dbfa6e5444d8b20569c7f28a1{\nborder-radius:3px 3px 3px 3px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-6bqwu4-69cc002dbfa6e5444d8b20569c7f28a1:hover{\nbackground-color:#78c9d9;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all.avia-button.av-6bqwu4-69cc002dbfa6e5444d8b20569c7f28a1:hover .avia_button_background{\nborder-radius:3px 3px 3px 3px;\n}\n<\/style>\n<a href='https:\/\/www.alliumtech.it\/en\/services\/cx-innovation\/professional-audio-messaging\/'  class='avia-button av-6bqwu4-69cc002dbfa6e5444d8b20569c7f28a1 avia-icon_select-no avia-size-small avia-position-left avia-color-theme-color avia-font-color-theme-color'  ><span class='avia_iconbox_title' >Learn more<\/span><\/a><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchz8fp-5-bae50a9ce86e513805cb90b0a2ec4bf5\">\n.flex_cell.av-kkchz8fp-5-bae50a9ce86e513805cb90b0a2ec4bf5{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2020\/07\/alliumtech_human_not_human.jpg) 0% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchz8fp-5-bae50a9ce86e513805cb90b0a2ec4bf5{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchz8fp-5-bae50a9ce86e513805cb90b0a2ec4bf5 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-63  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth  av-zero-padding avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9\">\n.flex_cell.av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9{\npadding:30px 23px 15px 33px !important;\n}\n<\/style>\n<div class='flex_cell av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-64  el_after_av_cell_one_fourth  avia-builder-el-last  avia-full-stretch'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9\">\n#top .av-special-heading.av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9{\npadding-bottom:10px;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9 .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqrybfre-aea4503f83ae81e59d1c99ce29f3c1e9 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-65  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Machine Learning<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8wkdz8-f504423569c719bd0cad83777d6dacfd\">\n#top .hr.av-8wkdz8-f504423569c719bd0cad83777d6dacfd{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-8wkdz8-f504423569c719bd0cad83777d6dacfd .hr-inner{\nwidth:50px;\nborder-color:#78c9d9;\n}\n<\/style>\n<div  class='hr av-8wkdz8-f504423569c719bd0cad83777d6dacfd hr-custom  avia-builder-el-66  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kqrybyh0-617890c6cb7e16210b9dbeafbaa0028b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Training of Machine Learning processes from user experience database.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-3pkkd8-a55ec4ad57fe743591f20cb176ac8647-wrap avia-button-left  avia-builder-el-68  el_after_av_textblock  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3pkkd8-a55ec4ad57fe743591f20cb176ac8647\">\n#top #wrap_all .avia-button.av-3pkkd8-a55ec4ad57fe743591f20cb176ac8647{\nborder-radius:3px 3px 3px 3px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-3pkkd8-a55ec4ad57fe743591f20cb176ac8647:hover{\nbackground-color:#78c9d9;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all.avia-button.av-3pkkd8-a55ec4ad57fe743591f20cb176ac8647:hover .avia_button_background{\nborder-radius:3px 3px 3px 3px;\n}\n<\/style>\n<a href='https:\/\/www.alliumtech.it\/en\/services\/cx-innovation\/conversational-ai\/'  class='avia-button av-3pkkd8-a55ec4ad57fe743591f20cb176ac8647 avia-icon_select-no avia-size-small avia-position-left avia-color-theme-color avia-font-color-theme-color'  ><span class='avia_iconbox_title' >Learn more<\/span><\/a><\/div><\/p>\n<\/div><\/div>\n<\/div><div id='slaola'  class='av-layout-grid-container av-5fe01g-bf368553de43329d242c588bef192eee entry-content-wrapper main_color av-flex-cells  avia-builder-el-69  el_after_av_layout_row  el_before_av_section  av-cell-min-height av-cell-min-height-50 grid-row-not-first  container_wrap sidebar_right'   data-av_minimum_height_pc='50'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6\">\n.flex_cell.av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6{\npadding:30px 27px 15px 33px !important;\n}\n<\/style>\n<div class='flex_cell av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-70  el_before_av_cell_one_fourth  avia-builder-el-first  avia-full-stretch'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4\">\n#top .av-special-heading.av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4{\npadding-bottom:10px;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4 .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3agr90-dc2a3d6c6b1c5b8a194c8b9b2b17e9c4 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-71  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Conversational AI<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3oxugs-99f44358b18554cb54a906a199ca10dc\">\n#top .hr.av-3oxugs-99f44358b18554cb54a906a199ca10dc{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-3oxugs-99f44358b18554cb54a906a199ca10dc .hr-inner{\nwidth:50px;\nborder-color:#78c9d9;\n}\n<\/style>\n<div  class='hr av-3oxugs-99f44358b18554cb54a906a199ca10dc hr-custom  avia-builder-el-72  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kcdl2eq6-10-4bf81d6a09016d487cda0cdad6bf961f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Experimentation and prototyping of speech or multichannel language models.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-2khvcc-6f93e834f8f7338016e8ca93aecdf4f1-wrap avia-button-left  avia-builder-el-74  el_after_av_textblock  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2khvcc-6f93e834f8f7338016e8ca93aecdf4f1\">\n#top #wrap_all .avia-button.av-2khvcc-6f93e834f8f7338016e8ca93aecdf4f1{\nborder-radius:3px 3px 3px 3px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-2khvcc-6f93e834f8f7338016e8ca93aecdf4f1:hover{\nbackground-color:#78c9d9;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all.avia-button.av-2khvcc-6f93e834f8f7338016e8ca93aecdf4f1:hover .avia_button_background{\nborder-radius:3px 3px 3px 3px;\n}\n<\/style>\n<a href='https:\/\/www.alliumtech.it\/en\/services\/cx-innovation\/conversational-ai\/'  class='avia-button av-2khvcc-6f93e834f8f7338016e8ca93aecdf4f1 avia-icon_select-no avia-size-small avia-position-left avia-color-theme-color avia-font-color-theme-color'  ><span class='avia_iconbox_title' >Learn more<\/span><\/a><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrydti3-2fef88453f508fb9b9f32de7535aab72\">\n.flex_cell.av-kqrydti3-2fef88453f508fb9b9f32de7535aab72{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/shutterstock_408774277_rit_1024px.jpg) 50% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kqrydti3-2fef88453f508fb9b9f32de7535aab72{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqrydti3-2fef88453f508fb9b9f32de7535aab72 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-75  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth  avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqry7441-2de4d54101da2f638992cf0dde6b6d73\">\n.flex_cell.av-kqry7441-2de4d54101da2f638992cf0dde6b6d73{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqry7441-2de4d54101da2f638992cf0dde6b6d73{\npadding:30px 30px 15px 37px !important;\n}\n<\/style>\n<div class='flex_cell av-kqry7441-2de4d54101da2f638992cf0dde6b6d73 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-76  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth  avia-full-stretch'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153\">\n#top .av-special-heading.av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153{\npadding-bottom:10px;\ncolor:#0eb5cb;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153 .special-heading-inner-border{\nborder-color:#0eb5cb;\n}\n.av-special-heading.av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqrye8ux-e23e39ed4610354eca6ddba8525eb153 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-77  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Business Intelligence<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2hz7gc-e6d02cabdca0b21ebb7a973e1d7502ec\">\n#top .hr.av-2hz7gc-e6d02cabdca0b21ebb7a973e1d7502ec{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-2hz7gc-e6d02cabdca0b21ebb7a973e1d7502ec .hr-inner{\nwidth:50px;\nborder-color:#78c9d9;\n}\n<\/style>\n<div  class='hr av-2hz7gc-e6d02cabdca0b21ebb7a973e1d7502ec hr-custom  avia-builder-el-78  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kqryetw5-28096e4318c461d273f22ae5f3f900d9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Correlation of data streams from customer communication systems for processing BI KPIs.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-kr3djdbh-853c8adb0d442c970b3a27ef9017a58b-wrap avia-button-left  avia-builder-el-80  el_after_av_textblock  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kr3djdbh-853c8adb0d442c970b3a27ef9017a58b\">\n#top #wrap_all .avia-button.av-kr3djdbh-853c8adb0d442c970b3a27ef9017a58b{\nborder-radius:3px 3px 3px 3px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-kr3djdbh-853c8adb0d442c970b3a27ef9017a58b:hover{\nbackground-color:#78c9d9;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all.avia-button.av-kr3djdbh-853c8adb0d442c970b3a27ef9017a58b:hover .avia_button_background{\nborder-radius:3px 3px 3px 3px;\n}\n<\/style>\n<a href='https:\/\/www.alliumtech.it\/en\/services\/bi-process-automation\/'  class='avia-button av-kr3djdbh-853c8adb0d442c970b3a27ef9017a58b avia-icon_select-no avia-size-small avia-position-left avia-color-theme-color avia-font-color-theme-color'  ><span class='avia_iconbox_title' >Learn more<\/span><\/a><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqryj178-0de8e2bce37ba210c8a1aecf3daf1aa6\">\n.flex_cell.av-kqryj178-0de8e2bce37ba210c8a1aecf3daf1aa6{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/shutterstock_1137379298_rev_ext_2pers_turq_1024px.jpg) 50% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kqryj178-0de8e2bce37ba210c8a1aecf3daf1aa6{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqryj178-0de8e2bce37ba210c8a1aecf3daf1aa6 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-81  el_after_av_cell_one_fourth  avia-builder-el-last  avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9qqmzg-27684d1f4fa0fb372cc204f3f57f8078\">\n.avia-section.av-9qqmzg-27684d1f4fa0fb372cc204f3f57f8078{\nbackground-color:#0eb6cb;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-9qqmzg-27684d1f4fa0fb372cc204f3f57f8078 main_color avia-section-default avia-no-border-styling  avia-builder-el-82  el_after_av_layout_row  avia-builder-el-last  avia-bg-style-parallax container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12497'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-6yr3ng-1bb0eca88561e92f06eb5e74c03fbd3a sc-av_three_fourth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6yr3ng-1bb0eca88561e92f06eb5e74c03fbd3a\">\n.flex_column.av-6yr3ng-1bb0eca88561e92f06eb5e74c03fbd3a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\nbackground-color:#0eb5cb;\n}\n<\/style>\n<div  class='flex_column av-6yr3ng-1bb0eca88561e92f06eb5e74c03fbd3a av_three_fourth  avia-builder-el-83  el_before_av_one_fourth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic left-to-right av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ptaws-280263b9d1fdbafc116cdfe209bc5fbf\">\n#top .av-special-heading.av-5ptaws-280263b9d1fdbafc116cdfe209bc5fbf{\npadding-bottom:0;\ncolor:#ffffff;\nfont-size:30px;\n}\nbody .av-special-heading.av-5ptaws-280263b9d1fdbafc116cdfe209bc5fbf .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-5ptaws-280263b9d1fdbafc116cdfe209bc5fbf .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-5ptaws-280263b9d1fdbafc116cdfe209bc5fbf 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