{"id":12564,"date":"2023-08-02T01:12:44","date_gmt":"2023-08-01T23:12:44","guid":{"rendered":"https:\/\/www.alliumtech.it\/conversational-ai\/"},"modified":"2023-08-30T10:15:46","modified_gmt":"2023-08-30T08:15:46","slug":"conversational-ai","status":"publish","type":"page","link":"https:\/\/www.alliumtech.it\/en\/services\/cx-innovation\/conversational-ai\/","title":{"rendered":"Conversational AI"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_layerslider  avia-builder-el-first  container_wrap sidebar_right'  style='height: 411px; max-width: 1140px; margin: 0 auto;'  ><div id=\"layerslider_84_141jt03vazebp\"  class=\"ls-wp-container fitvidsignore ls-selectable\" style=\"width:1140px;height:410px;margin:0 auto;margin-bottom: 0px;\"><div class=\"ls-slide\" data-ls=\"bgcolor:#fdfdfd;\"><img loading=\"lazy\" decoding=\"async\" width=\"1704\" height=\"1704\" src=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon.png\" class=\"ls-l ls-img-layer\" alt=\"\" srcset=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon.png 1704w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-300x300.png 300w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-1030x1030.png 1030w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-80x80.png 80w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-768x768.png 768w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-1536x1536.png 1536w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-36x36.png 36w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-180x180.png 180w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-1500x1500.png 1500w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-705x705.png 705w\" sizes=\"(max-width: 1704px) 100vw, 1704px\" style=\"top:-62px;left:420px;background-size:inherit;background-position:inherit;opacity:0.4;width:610px;height:687px;\" data-ls=\"position:relative;\"><h1 style=\"top:185px;left:233px;background-size:inherit;background-position:inherit;font-size:23px;font-family:roboto-condensed;letter-spacing:0px;line-height:30px;font-style:normal;color:#464F51;font-weight:300;\" class=\"ls-l ls-hide-tablet ls-hide-phone ls-text-layer\" data-ls=\"durationin:0;fadein:false;position:relative;\">Professional services to design effective interactions<br>\nand manage complex voice technology integration projects.<\/h1><p style=\"top:131px;left:233px;font-weight:700;background-size:inherit;background-position:inherit;font-size:43px;letter-spacing:0px;line-height:44px;font-style:normal;font-family:roboto-condensed;color:#0eb5cb;\" class=\"ls-l ls-hide-tablet ls-hide-phone ls-text-layer\" data-ls=\"durationin:500;fadein:false;texttransitionin:true;texttypein:lines_asc;textdurationin:1500;textfadein:false;textstartatin:transitioninstart + 0;position:relative;\">Conversational AI<\/p><h1 style=\"top:172px;left:156px;background-size:inherit;background-position:inherit;font-size:34px;font-family:roboto-condensed;letter-spacing:0px;line-height:42px;font-style:normal;color:#464F51;font-weight:300;\" class=\"ls-l ls-hide-desktop ls-text-layer\" data-ls=\"durationin:0;fadein:false;position:relative;\">Professional services to design effective interactions<br>\nand manage complex voice technology integration projects.<\/h1><p style=\"top:99px;left:154px;font-weight:700;background-size:inherit;background-position:inherit;font-size:60px;letter-spacing:0px;line-height:60px;font-style:normal;font-family:roboto-condensed;color:#0eb5cb;\" class=\"ls-l ls-hide-desktop ls-text-layer\" data-ls=\"durationin:500;fadein:false;texttransitionin:true;texttypein:lines_asc;textdurationin:1500;textfadein:false;textstartatin:transitioninstart + 0;position:relative;\">Conversational AI<\/p><\/div><\/div><\/div>\n<div id='layer_slider_2'  class='avia-layerslider main_color avia-shadow  avia-builder-el-1  el_after_av_layerslider  el_before_av_submenu  slider-not-first container_wrap sidebar_right'  style='height: 641px; max-width: 360px; margin: 0 auto;'  ><div id=\"layerslider_85_1qz351v57tcli\"  class=\"ls-wp-container fitvidsignore ls-selectable\" style=\"width:360px;height:640px;margin:0 auto;margin-bottom: 0px;\"><div class=\"ls-slide\" data-ls=\"bgcolor:#ffffff;\"><img loading=\"lazy\" decoding=\"async\" width=\"1704\" height=\"1704\" src=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon.png\" class=\"ls-l ls-img-layer\" alt=\"\" srcset=\"https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon.png 1704w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-300x300.png 300w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-1030x1030.png 1030w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-80x80.png 80w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-768x768.png 768w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-1536x1536.png 1536w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-36x36.png 36w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-180x180.png 180w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-1500x1500.png 1500w, https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/conversai_icon-705x705.png 705w\" sizes=\"(max-width: 1704px) 100vw, 1704px\" style=\"top:35px;left:-191px;background-size:inherit;background-position:inherit;opacity:0.4;width:687px;height:772px;\" data-ls=\"position:relative;\"><h1 style=\"top:97px;left:34px;background-size:inherit;background-position:inherit;font-size:25px;font-family:roboto-condensed;letter-spacing:0px;line-height:31px;font-style:normal;color:#464F51;font-weight:300;\" class=\"ls-l ls-text-layer\" data-ls=\"durationin:0;fadein:false;position:relative;\">Professional services<br>\nto design effective interactions<br>\nand manage complex<br>\nvoice technology<br>\nintegration projects.<\/h1><h2 style=\"top:40px;left:32px;background-size:inherit;background-position:inherit;font-size:42px;font-family:roboto-condensed;letter-spacing:0px;line-height:42px;font-style:normal;color:#0eb5cb;\" class=\"ls-l ls-text-layer\" data-ls=\"durationin:0;fadein:false;position:relative;\">Conversational AI<\/h2><a href=\"#intro\" target=\"ls-scroll\" class=\"ls-link ls-link-on-top\" rel=\"noopener\"><\/a><\/div><\/div><\/div>\n<div id='submenu'  class='av-submenu-container av-2s5664v-c65faa10b0dce03c5c833ba70c05d6f5 main_color av-switch-768  avia-builder-el-2  el_after_av_layerslider  el_before_av_layout_row  submenu-style-at submenu-not-first container_wrap sidebar_right' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\" aria-hidden='true' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello'><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-8mb9ic-5a34fd10a167bbd6ff293899a8961f32 menu-item-top-level menu-item-top-level-1' role='menuitem'><a href='#voicerev'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>The Voice Revolution era<\/span><\/a><\/li>\n<li class='menu-item av-6t732s-a0739466866ef74d40653a19d8a4f7f7 menu-item-top-level menu-item-top-level-2' role='menuitem'><a href='#soluzioni'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>The Solutions<\/span><\/a><\/li>\n<li class='menu-item av-7hrt0-1ba570b380804a3c4f33bf2f845c5dbe menu-item-top-level menu-item-top-level-3' role='menuitem'><a href='#usecases'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Use cases<\/span><\/a><\/li>\n<li class='menu-item av-2pxi0i-05f72360f34d20aa5887aa6d380fe638 menu-item-top-level av-menu-button av-menu-button-bordered menu-item-top-level-4' role='menuitem'><a href='#contatti'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact us<\/span><\/a><\/li>\n<\/ul><\/div><\/div>\n<div id='voicerev'  class='av-layout-grid-container av-20nfl8-0c2d008a6b62cba057163d7809875ca1 entry-content-wrapper main_color av-flex-cells  avia-builder-el-3  el_after_av_submenu  el_before_av_section  av-cell-min-height av-cell-min-height-50 grid-row-not-first  container_wrap sidebar_right'   data-av_minimum_height_pc='50'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchyaqo-03a05899574397bed5908cd25564dd4b\">\n.flex_cell.av-kkchyaqo-03a05899574397bed5908cd25564dd4b{\nvertical-align:middle;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchyaqo-03a05899574397bed5908cd25564dd4b{\npadding:80px 80px 80px 80px !important;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n.responsive #top #wrap_all .flex_cell.av-kkchyaqo-03a05899574397bed5908cd25564dd4b{\npadding:40px 40px 40px 40px !important;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n.responsive #top #wrap_all .flex_cell.av-kkchyaqo-03a05899574397bed5908cd25564dd4b{\npadding:40px 40px 40px 40px !important;\n}\n}\n\n@media only screen and (max-width: 479px){ \n.responsive #top #wrap_all .flex_cell.av-kkchyaqo-03a05899574397bed5908cd25564dd4b{\npadding:40px 40px 40px 40px !important;\n}\n}\n<\/style>\n<div class='flex_cell av-kkchyaqo-03a05899574397bed5908cd25564dd4b av-gridrow-cell av_one_half no_margin  avia-builder-el-4  el_before_av_cell_one_half  avia-builder-el-first '  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e\">\n#top .av-special-heading.av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-km6d6ocu-b0a2bcadd736800139d191fdf20f155e av-special-heading-h3 blockquote modern-quote  avia-builder-el-5  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >The voice revolution<br \/>\nera begins.<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kcdl2eq6-2c9a0202d2045d552d0616ac7b5751b2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>After decades in which the Digital Transformation seemed to have shifted the focus of corporate communication into the territory of first the Web and then mobile apps, the new paradigms of Conversational AI, as well as the unchanged tendency of consumers to prefer telephone support, have returned voice to its central role.<\/p>\n<p>Voice is thus reaffirmed as the most powerful tool for <b style=\"color: #666666;\">optimizing the customer experience<\/b>, the most immediate and effective means of communication for synthesizing and <b style=\"color: #666666;\">enhancing business content<\/b> and solutions, the axis of <b style=\"color: #666666;\">brand communication<\/b> within any multichannel strategy.<\/p>\n<p>The era of the <b style=\"color: #666666;\">Voice Revolution<\/b> opens.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchz8fp-03ad43087913a0c01a9a919b21df2972\">\n.flex_cell.av-kkchz8fp-03ad43087913a0c01a9a919b21df2972{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/05\/shutterstock_1081210097_rev_f8f8f8bg_1920px.jpg) 100% 50% no-repeat scroll ;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchz8fp-03ad43087913a0c01a9a919b21df2972{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchz8fp-03ad43087913a0c01a9a919b21df2972 av-gridrow-cell av_one_half no_margin  avia-builder-el-7  el_after_av_cell_one_half  avia-builder-el-last  av-zero-padding avia-full-contain'  ><div class='flex_cell_inner'><\/div><\/div>\n<\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c3lbdd-f9e0c2b717d1cb24ea49583afad17c3f\">\n.avia-section.av-c3lbdd-f9e0c2b717d1cb24ea49583afad17c3f .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2020\/03\/texture_hub_1500x500px.png);\nbackground-position:100% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='soluzioni'  class='avia-section av-c3lbdd-f9e0c2b717d1cb24ea49583afad17c3f alternate_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_layout_row  el_before_av_layout_row  avia-full-stretch av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner alternate_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12564'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0\">\n#top .av-special-heading.av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0{\nmargin:0 0 0px 0;\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kmafqytb-be2f125bfd64f846c01c0da8b45886c0 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-9  el_before_av_one_half  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Conversational AI solutions<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-chklfr-983b2241595bae4a4f2e049cd5bc8877\">\n.flex_column.av-chklfr-983b2241595bae4a4f2e049cd5bc8877{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n.flex_column.av-chklfr-983b2241595bae4a4f2e049cd5bc8877{\npadding:10px 10px 0 10px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n.flex_column.av-chklfr-983b2241595bae4a4f2e049cd5bc8877{\npadding:10px 10px 0 10px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n.flex_column.av-chklfr-983b2241595bae4a4f2e049cd5bc8877{\npadding:10px 10px 0 10px;\n}\n}\n<\/style>\n<div  class='flex_column av-chklfr-983b2241595bae4a4f2e049cd5bc8877 av_one_half  avia-builder-el-10  el_after_av_heading  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kqrwrrm1-dbfa9fff7ffc489525e93d4a2dcf9ef4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\">The key therefore lies in voice assistants and their <em>ability to establish smooth, natural and effective dialogues with humans<\/em>. In fact, these are systems based on innovative voice and Artificial Intelligence technologies, enabling them to recognize users (<b style=\"color: #666666;\">biometrics<\/b>), understand what they are saying (<b style=\"color: #666666;\">ASR - Automatic Speech Recognition<\/b>), engaging them in natural conversations (<b style=\"color: #666666;\">NLU - Natural Language Understanding<\/b> and <b style=\"color: #666666;\">TTS - Text-to-Speech<\/b>),<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13w82v-a5d22e6f59f82559f796459524dfabb8\">\n.flex_column.av-13w82v-a5d22e6f59f82559f796459524dfabb8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n.flex_column.av-13w82v-a5d22e6f59f82559f796459524dfabb8{\npadding:0 10px 10px 10px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n.flex_column.av-13w82v-a5d22e6f59f82559f796459524dfabb8{\npadding:0 10px 10px 10px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n.flex_column.av-13w82v-a5d22e6f59f82559f796459524dfabb8{\npadding:0 10px 10px 10px;\n}\n}\n<\/style>\n<div  class='flex_column av-13w82v-a5d22e6f59f82559f796459524dfabb8 av_one_half  avia-builder-el-12  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kqt7ubal-ff53ae1ff9835fd37b73acf511050d5d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\">structured in a smooth and effective way (<b style=\"color: #666666;\">Dialog Management<\/b>), routing requests to desired services efficiently (<b style=\"color: #666666;\">Call Steering<\/b>), and anticipating their needs before they arise, through transcription of speech to written text (<b style=\"color: #666666;\">STT - Speech-to-Text<\/b>) and analysis and prediction powered by <b style=\"color: #666666;\">Machine Learning<\/b>.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-2'  class='av-layout-grid-container av-342br-82735e5f247a0c7ea5df6762c2406948 entry-content-wrapper main_color av-flex-cells  avia-builder-el-14  el_after_av_section  el_before_av_layout_row  grid-row-not-first  container_wrap sidebar_right'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt88etx-252ebbb62787315d2857d34582bf4d70\">\n.flex_cell.av-kqt88etx-252ebbb62787315d2857d34582bf4d70{\nvertical-align:middle;\nbackground-color:#78c9d9;\n}\n.responsive #top #wrap_all .flex_cell.av-kqt88etx-252ebbb62787315d2857d34582bf4d70{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqt88etx-252ebbb62787315d2857d34582bf4d70 av-gridrow-cell av_one_third no_margin  avia-builder-el-15  el_before_av_cell_one_third  avia-builder-el-first '  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2qhx5j-e821cec511903d4bbff9b491c3b778e7\">\n.iconbox.av-2qhx5j-e821cec511903d4bbff9b491c3b778e7 .iconbox_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-2qhx5j-e821cec511903d4bbff9b491c3b778e7 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-2qhx5j-e821cec511903d4bbff9b491c3b778e7 .iconbox_content_container{\nfont-size:14px;\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-2qhx5j-e821cec511903d4bbff9b491c3b778e7  avia-builder-el-16  avia-builder-el-no-sibling  icon-left-square-new'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue81a' data-av_iconfont='at-icons-075'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-family: roboto-condensed; font-weight: bold; font-size: 18px; text-transform: uppercase;\">ASR<\/span><br \/>\nAutomatic Speech Recognition<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt896es-00a41d2f5ea30e55085bc89361b035ba\">\n.flex_cell.av-kqt896es-00a41d2f5ea30e55085bc89361b035ba{\nvertical-align:middle;\nbackground-color:#11b6ca;\n}\n.responsive #top #wrap_all .flex_cell.av-kqt896es-00a41d2f5ea30e55085bc89361b035ba{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqt896es-00a41d2f5ea30e55085bc89361b035ba av-gridrow-cell av_one_third no_margin  avia-builder-el-17  el_after_av_cell_one_third  el_before_av_cell_one_third '  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qsorr-cba02e0c3107113a2f6c5cd5b80240ef\">\n.iconbox.av-qsorr-cba02e0c3107113a2f6c5cd5b80240ef .iconbox_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-qsorr-cba02e0c3107113a2f6c5cd5b80240ef .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-qsorr-cba02e0c3107113a2f6c5cd5b80240ef .iconbox_content_container{\nfont-size:14px;\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-qsorr-cba02e0c3107113a2f6c5cd5b80240ef  avia-builder-el-18  avia-builder-el-no-sibling  icon-left-square-new'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue81b' data-av_iconfont='at-icons-075'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-family: roboto-condensed; font-weight: bold; font-size: 18px; text-transform: uppercase;\">NLU<\/span><br \/>\nNatural Language Understanding<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt89qv3-995004d0892255f0e83ec36ab1e80194\">\n.flex_cell.av-kqt89qv3-995004d0892255f0e83ec36ab1e80194{\nvertical-align:middle;\nbackground-color:#00a1b5;\n}\n.responsive #top #wrap_all .flex_cell.av-kqt89qv3-995004d0892255f0e83ec36ab1e80194{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqt89qv3-995004d0892255f0e83ec36ab1e80194 av-gridrow-cell av_one_third no_margin  avia-builder-el-19  el_after_av_cell_one_third  avia-builder-el-last '  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt9pl9i-6a10fb6b4f87c336bb2787257c6dbec3\">\n.iconbox.av-kqt9pl9i-6a10fb6b4f87c336bb2787257c6dbec3 .iconbox_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-kqt9pl9i-6a10fb6b4f87c336bb2787257c6dbec3 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-kqt9pl9i-6a10fb6b4f87c336bb2787257c6dbec3 .iconbox_content_container{\nfont-size:14px;\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-kqt9pl9i-6a10fb6b4f87c336bb2787257c6dbec3  avia-builder-el-20  avia-builder-el-no-sibling  icon-left-square-new'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue844' data-av_iconfont='at-icons-075'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-family: roboto-condensed; font-weight: bold; font-size: 18px; text-transform: uppercase;\">Dialog Management<\/span><br \/>\nConversation flow management<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-3'  class='av-layout-grid-container av-5lfc7r-411c9fa48e1937689133d68ecc7c07a3 entry-content-wrapper main_color av-flex-cells  avia-builder-el-21  el_after_av_layout_row  el_before_av_section  grid-row-not-first  container_wrap sidebar_right'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt89eho-9e52568c0b4c2d44e895264b6daac629\">\n.flex_cell.av-kqt89eho-9e52568c0b4c2d44e895264b6daac629{\nvertical-align:middle;\nbackground-color:#11b6ca;\n}\n.responsive #top #wrap_all .flex_cell.av-kqt89eho-9e52568c0b4c2d44e895264b6daac629{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqt89eho-9e52568c0b4c2d44e895264b6daac629 av-gridrow-cell av_one_third no_margin  avia-builder-el-22  el_before_av_cell_one_third  avia-builder-el-first '  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt848bb-fedfcde5dc6147ae2383c88bcf8506a0\">\n.iconbox.av-kqt848bb-fedfcde5dc6147ae2383c88bcf8506a0 .iconbox_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-kqt848bb-fedfcde5dc6147ae2383c88bcf8506a0 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-kqt848bb-fedfcde5dc6147ae2383c88bcf8506a0 .iconbox_content_container{\nfont-size:12px;\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-kqt848bb-fedfcde5dc6147ae2383c88bcf8506a0  avia-builder-el-23  avia-builder-el-no-sibling  icon-left-square-new'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue843' data-av_iconfont='at-icons-075'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-family: roboto-condensed; font-weight: bold; font-size: 18px; text-transform: uppercase;\">Call Steering<\/span><br \/>\nAutomatic call routing<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt89yal-909c3793eb35ed3d1301ee19903e5603\">\n.flex_cell.av-kqt89yal-909c3793eb35ed3d1301ee19903e5603{\nvertical-align:middle;\nbackground-color:#00a1b5;\n}\n.responsive #top #wrap_all .flex_cell.av-kqt89yal-909c3793eb35ed3d1301ee19903e5603{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqt89yal-909c3793eb35ed3d1301ee19903e5603 av-gridrow-cell av_one_third no_margin  avia-builder-el-24  el_after_av_cell_one_third  el_before_av_cell_one_third '  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt9t470-f7a2befea9c04aaad711787bd044524e\">\n.iconbox.av-kqt9t470-f7a2befea9c04aaad711787bd044524e .iconbox_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-kqt9t470-f7a2befea9c04aaad711787bd044524e .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-kqt9t470-f7a2befea9c04aaad711787bd044524e .iconbox_content_container{\nfont-size:14px;\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-kqt9t470-f7a2befea9c04aaad711787bd044524e  avia-builder-el-25  avia-builder-el-no-sibling  icon-left-square-new'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue845' data-av_iconfont='at-icons-075'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-family: roboto-condensed; font-weight: bold; font-size: 18px; text-transform: uppercase;\">TTS<\/span><br \/>\nText-to-Speech - Speech Synthesis<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt88u7a-0377a4c4bbd9e8de9e80a3dcb4a14db4\">\n.flex_cell.av-kqt88u7a-0377a4c4bbd9e8de9e80a3dcb4a14db4{\nvertical-align:middle;\nbackground-color:#78c9d9;\n}\n.responsive #top #wrap_all .flex_cell.av-kqt88u7a-0377a4c4bbd9e8de9e80a3dcb4a14db4{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqt88u7a-0377a4c4bbd9e8de9e80a3dcb4a14db4 av-gridrow-cell av_one_third no_margin  avia-builder-el-26  el_after_av_cell_one_third  avia-builder-el-last '  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqt9o03q-176458a51542f4b9cf7fec529aedf02b\">\n.iconbox.av-kqt9o03q-176458a51542f4b9cf7fec529aedf02b .iconbox_icon{\ncolor:#ffffff;\n}\n#top #wrap_all .iconbox.av-kqt9o03q-176458a51542f4b9cf7fec529aedf02b .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-kqt9o03q-176458a51542f4b9cf7fec529aedf02b .iconbox_content_container{\nfont-size:14px;\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_left_content av-kqt9o03q-176458a51542f4b9cf7fec529aedf02b  avia-builder-el-27  avia-builder-el-no-sibling  icon-left-square-new'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue846' data-av_iconfont='at-icons-075'><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><span style=\"font-family: roboto-condensed; font-weight: bold; font-size: 18px; text-transform: uppercase;\">STT<\/span><br \/>\nSpeech-to-Text - Speech transcription<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div>\n<\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c0fy9g-ac4371a7e378d518aa11b701a9048155\">\n.avia-section.av-c0fy9g-ac4371a7e378d518aa11b701a9048155 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2020\/03\/texture_hub_1500x500px.png);\nbackground-position:100% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='usecases'  class='avia-section av-c0fy9g-ac4371a7e378d518aa11b701a9048155 main_color avia-section-default avia-no-border-styling  avia-builder-el-28  el_after_av_layout_row  el_before_av_layout_row  avia-full-stretch av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-12564'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrwmito-0ee520729b596e779e7159fb05012c5b\">\n#top .av-special-heading.av-kqrwmito-0ee520729b596e779e7159fb05012c5b{\nmargin:0 0 0px 0;\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqrwmito-0ee520729b596e779e7159fb05012c5b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqrwmito-0ee520729b596e779e7159fb05012c5b .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqrwmito-0ee520729b596e779e7159fb05012c5b .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqrwmito-0ee520729b596e779e7159fb05012c5b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqrwmito-0ee520729b596e779e7159fb05012c5b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqrwmito-0ee520729b596e779e7159fb05012c5b av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-29  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Use Cases<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-1urqbr-d4fab0ca282d16493d8288dbc5f95ac1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">AlliumTech makes available a range of professional services\u00a0\u2012\u00a0design, implementation and <em>cloud<\/em> delivery\u00a0\u2012\u00a0to support complex voice and multichannel conversational technology integration projects aimed at customer experience optimization and innovation.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-4'  class='av-layout-grid-container av-20nfl8-7-78c80d511b03de5646603cfb0941a43b entry-content-wrapper main_color av-flex-cells  avia-builder-el-31  el_after_av_section  el_before_av_layout_row  av-cell-min-height av-cell-min-height-50 grid-row-not-first  container_wrap sidebar_right'   data-av_minimum_height_pc='50'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchz8fp-4-4e745c3b29ebca389aaf6f58f740cf24\">\n.flex_cell.av-kkchz8fp-4-4e745c3b29ebca389aaf6f58f740cf24{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/shutterstock_1506280787_rev_IVR.jpg) 50% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchz8fp-4-4e745c3b29ebca389aaf6f58f740cf24{\npadding:10px 10px 10px 10px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchz8fp-4-4e745c3b29ebca389aaf6f58f740cf24 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-32  el_before_av_cell_one_fourth  avia-builder-el-first  avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810\">\n.flex_cell.av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810{\npadding:30px 30px 15px 37px !important;\n}\n<\/style>\n<div class='flex_cell av-kqrvv2pm-d85cec0a03a3c59f2d1e14a7040f9810 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-33  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth '  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ap34t0-6dfa58eaa4140533a847782c8491ab13\">\n#top .av-special-heading.av-ap34t0-6dfa58eaa4140533a847782c8491ab13{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-ap34t0-6dfa58eaa4140533a847782c8491ab13 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ap34t0-6dfa58eaa4140533a847782c8491ab13 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-ap34t0-6dfa58eaa4140533a847782c8491ab13 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-ap34t0-6dfa58eaa4140533a847782c8491ab13 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-ap34t0-6dfa58eaa4140533a847782c8491ab13 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-ap34t0-6dfa58eaa4140533a847782c8491ab13 av-special-heading-h3 blockquote modern-quote  avia-builder-el-34  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Conversational IVR<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hdwbyf-1c070316d7151cafb746e0d8cd5b6d67\">\n#top .hr.av-hdwbyf-1c070316d7151cafb746e0d8cd5b6d67{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-hdwbyf-1c070316d7151cafb746e0d8cd5b6d67 .hr-inner{\nwidth:50px;\nborder-color:#0eb5cb;\n}\n<\/style>\n<div  class='hr av-hdwbyf-1c070316d7151cafb746e0d8cd5b6d67 hr-custom  avia-builder-el-35  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-6yc3gk-6eac6e7accd89bead000508951654349 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Conversational IVR solutions in natural language. Simply say what you need \u2012\u00a0\"I would like to know the balance on my card\"\u00a0\u2012\u00a0for the system to route the call to the relevant service.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkchz8fp-2-a1bf5a07e37ccaf77b75b9f2900be710\">\n.flex_cell.av-kkchz8fp-2-a1bf5a07e37ccaf77b75b9f2900be710{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/05\/shutterstock_1137379298_rev_timeline_600px_at_mobile.jpg) 50% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kkchz8fp-2-a1bf5a07e37ccaf77b75b9f2900be710{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-kkchz8fp-2-a1bf5a07e37ccaf77b75b9f2900be710 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-37  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth  av-zero-padding avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9\">\n.flex_cell.av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9{\npadding:30px 23px 15px 33px !important;\n}\n<\/style>\n<div class='flex_cell av-kqrvviy5-7c44c9c9bc74ce8c2a3a617e85c966c9 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-38  el_after_av_cell_one_fourth  avia-builder-el-last  avia-full-stretch'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3agr90-6721d5f6f436b8b44560972d8f1e27cc\">\n#top .av-special-heading.av-3agr90-6721d5f6f436b8b44560972d8f1e27cc{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-3agr90-6721d5f6f436b8b44560972d8f1e27cc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3agr90-6721d5f6f436b8b44560972d8f1e27cc .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-3agr90-6721d5f6f436b8b44560972d8f1e27cc .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3agr90-6721d5f6f436b8b44560972d8f1e27cc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3agr90-6721d5f6f436b8b44560972d8f1e27cc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3agr90-6721d5f6f436b8b44560972d8f1e27cc av-special-heading-h3 blockquote modern-quote  avia-builder-el-39  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Chatbot Multichannel<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ci1uv-c03bc7c399d1571537fca48c05ca19b3\">\n#top .hr.av-5ci1uv-c03bc7c399d1571537fca48c05ca19b3{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-5ci1uv-c03bc7c399d1571537fca48c05ca19b3 .hr-inner{\nwidth:50px;\nborder-color:#0eb5cb;\n}\n<\/style>\n<div  class='hr av-5ci1uv-c03bc7c399d1571537fca48c05ca19b3 hr-custom  avia-builder-el-40  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kcdl2eq6-5-b99b6d847d8295ea82afa0e84bcdd60c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Applications that aggregate a multitude of access channels, generally digital in nature, such as web chat, mobile app chat, Facebook, Twitter, Whatsapp, Telegram, Instagram.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-5'  class='av-layout-grid-container av-5fe01g-4e853e00e9ac0b7edfa26f5a324e2d63 entry-content-wrapper main_color av-flex-cells  avia-builder-el-42  el_after_av_layout_row  el_before_av_layout_row  av-cell-min-height av-cell-min-height-50 grid-row-not-first  container_wrap sidebar_right'   data-av_minimum_height_pc='50'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6\">\n.flex_cell.av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6{\npadding:30px 27px 15px 33px !important;\n}\n<\/style>\n<div class='flex_cell av-kqry6yn7-2f30b3608d31b28475ea72cd3430c1f6 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-43  el_before_av_cell_one_fourth  avia-builder-el-first  avia-full-stretch'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrybfre-7374eb9d3847e64deb60454b01e09f52\">\n#top .av-special-heading.av-kqrybfre-7374eb9d3847e64deb60454b01e09f52{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqrybfre-7374eb9d3847e64deb60454b01e09f52 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqrybfre-7374eb9d3847e64deb60454b01e09f52 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqrybfre-7374eb9d3847e64deb60454b01e09f52 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqrybfre-7374eb9d3847e64deb60454b01e09f52 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqrybfre-7374eb9d3847e64deb60454b01e09f52 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqrybfre-7374eb9d3847e64deb60454b01e09f52 av-special-heading-h3 blockquote modern-quote  avia-builder-el-44  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Semantic analysis<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g6em7r-02880052b3ce5364509be36da4ef438b\">\n#top .hr.av-g6em7r-02880052b3ce5364509be36da4ef438b{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-g6em7r-02880052b3ce5364509be36da4ef438b .hr-inner{\nwidth:50px;\nborder-color:#0eb5cb;\n}\n<\/style>\n<div  class='hr av-g6em7r-02880052b3ce5364509be36da4ef438b hr-custom  avia-builder-el-45  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kqrybyh0-617890c6cb7e16210b9dbeafbaa0028b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>\"Customer-chatbot\" interaction through application of semantic and sentiment analysis algorithms and engines to understand the meaning of customer questions and ensure the best performing user experience.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrydti3-dd836bfdbeb0d54981771a791c5529c1\">\n.flex_cell.av-kqrydti3-dd836bfdbeb0d54981771a791c5529c1{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/shutterstock_1743549557_rev_ext_1920px.jpg) 50% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kqrydti3-dd836bfdbeb0d54981771a791c5529c1{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqrydti3-dd836bfdbeb0d54981771a791c5529c1 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-47  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth  avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqry7441-2de4d54101da2f638992cf0dde6b6d73\">\n.flex_cell.av-kqry7441-2de4d54101da2f638992cf0dde6b6d73{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-kqry7441-2de4d54101da2f638992cf0dde6b6d73{\npadding:30px 30px 15px 37px !important;\n}\n<\/style>\n<div class='flex_cell av-kqry7441-2de4d54101da2f638992cf0dde6b6d73 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-48  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth  avia-full-stretch'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861\">\n#top .av-special-heading.av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqrye8ux-f7e5cff15cc5b254870076cfff5a9861 av-special-heading-h3 blockquote modern-quote  avia-builder-el-49  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Application Tuning<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-emcvbr-2b88b29b4d2317c1b9437f813c6f12af\">\n#top .hr.av-emcvbr-2b88b29b4d2317c1b9437f813c6f12af{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-emcvbr-2b88b29b4d2317c1b9437f813c6f12af .hr-inner{\nwidth:50px;\nborder-color:#0eb5cb;\n}\n<\/style>\n<div  class='hr av-emcvbr-2b88b29b4d2317c1b9437f813c6f12af hr-custom  avia-builder-el-50  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-kqryetw5-28096e4318c461d273f22ae5f3f900d9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Post system startup activities for continuous improvement of application performance, with tuning related to Data Management (BI) to improve the definition of KPIs to monitor performance.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqryj178-d44a6447784173ff670ed366c62caf06\">\n.flex_cell.av-kqryj178-d44a6447784173ff670ed366c62caf06{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/shutterstock_408774277_rit_1024px.jpg) 50% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kqryj178-d44a6447784173ff670ed366c62caf06{\npadding:30px 30px 30px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-kqryj178-d44a6447784173ff670ed366c62caf06 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-52  el_after_av_cell_one_fourth  avia-builder-el-last  avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<\/div>\n<div id='av-layout-grid-6'  class='av-layout-grid-container av-kqtbk88h-460acee8dc000a7f5c5a91809a25d213 entry-content-wrapper main_color av-flex-cells  avia-builder-el-53  el_after_av_layout_row  el_before_av_section  av-cell-min-height av-cell-min-height-50 grid-row-not-first  container_wrap sidebar_right'   data-av_minimum_height_pc='50'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqtbivb0-6b2c6e9442c551b8a4d9e0caa4f410eb\">\n.flex_cell.av-kqtbivb0-6b2c6e9442c551b8a4d9e0caa4f410eb{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2020\/07\/alliumtech_human_not_human.jpg) 0% 50% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kqtbivb0-6b2c6e9442c551b8a4d9e0caa4f410eb{\npadding:10px 10px 10px 10px !important;\n}\n<\/style>\n<div class='flex_cell av-kqtbivb0-6b2c6e9442c551b8a4d9e0caa4f410eb av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-54  el_before_av_cell_one_fourth  avia-builder-el-first  avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-838ktj-bdb249b9df65016f30fbe8d8bc3e8204\">\n.flex_cell.av-838ktj-bdb249b9df65016f30fbe8d8bc3e8204{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-838ktj-bdb249b9df65016f30fbe8d8bc3e8204{\npadding:30px 30px 15px 37px !important;\n}\n<\/style>\n<div class='flex_cell av-838ktj-bdb249b9df65016f30fbe8d8bc3e8204 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-55  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth '  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b\">\n#top .av-special-heading.av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqtb6zic-a099bbe1c78cfde808114c50d918d41b av-special-heading-h3 blockquote modern-quote  avia-builder-el-56  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Application Training<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bv4c7r-824caebf437bc4a92e35bec1d2155e8c\">\n#top .hr.av-bv4c7r-824caebf437bc4a92e35bec1d2155e8c{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-bv4c7r-824caebf437bc4a92e35bec1d2155e8c .hr-inner{\nwidth:50px;\nborder-color:#0eb5cb;\n}\n<\/style>\n<div  class='hr av-bv4c7r-824caebf437bc4a92e35bec1d2155e8c hr-custom  avia-builder-el-57  el_after_av_heading  el_before_av_textblock  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-ahvshj-a1789b2ef0c44439dc27d47bf0423c5a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Training activities of STT (Speech-to-Text) transcription technology and semantic intent recognition engine for continuous performance improvement.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqtbjigm-d0c48e0d530d74a81a30f922be0c0924\">\n.flex_cell.av-kqtbjigm-d0c48e0d530d74a81a30f922be0c0924{\nvertical-align:middle;\nbackground:url(https:\/\/www.alliumtech.it\/wp-content\/uploads\/2021\/07\/shutterstock_1137379298_rev_ext_2pers_turq_1024px.jpg) 50% 100% no-repeat scroll #f8f8f8;\n}\n.responsive #top #wrap_all .flex_cell.av-kqtbjigm-d0c48e0d530d74a81a30f922be0c0924{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-kqtbjigm-d0c48e0d530d74a81a30f922be0c0924 av-gridrow-cell av_one_fourth no_margin av-hide-on-mobile  avia-builder-el-59  el_after_av_cell_one_fourth  el_before_av_cell_one_fourth  av-zero-padding avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3pyhxz-271c754b2b8fdbbcc27aa95f7d9ada73\">\n.flex_cell.av-3pyhxz-271c754b2b8fdbbcc27aa95f7d9ada73{\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n.responsive #top #wrap_all .flex_cell.av-3pyhxz-271c754b2b8fdbbcc27aa95f7d9ada73{\npadding:30px 23px 15px 33px !important;\n}\n<\/style>\n<div class='flex_cell av-3pyhxz-271c754b2b8fdbbcc27aa95f7d9ada73 av-gridrow-cell av_one_fourth no_margin  avia-builder-el-60  el_after_av_cell_one_fourth  avia-builder-el-last  avia-full-stretch'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2\">\n#top .av-special-heading.av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqtbarq1-7c1afc90cf3afd9fcd06373ba9044ad2 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class='av_textblock_section av-kqtbc8ac-57afca9c6a75068f77205109520abca3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Solutions for the analytical governance of data generated by voice interaction systems and beyond to track trends, highlight specific events over time, and analyze them to understand their reasons and change their future trends based on objective criteria.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ihsaf-4b8125f49556bb03a395c60a1ea38c1c\">\n.avia-section.av-9ihsaf-4b8125f49556bb03a395c60a1ea38c1c{\nbackground-color:#0eb6cb;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-9ihsaf-4b8125f49556bb03a395c60a1ea38c1c main_color avia-section-default avia-no-border-styling  avia-builder-el-64  el_after_av_layout_row  avia-builder-el-last  avia-bg-style-parallax 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