Find out what makes us the first
Italian competence centre for
voice and multi-channel services.

Competences

Find out what makes us the first
Italian competence centre for
voice and multi-channel services.

Competences

Transversal and technological domain skills

Execution Environments

Application architectures, technologies and delivery environments: execution environments (physical and virtualized), networking, security, storage, backup and configuration management DB.

TDM/VoIP Communication

Architectures, technologies, application integration frameworks with special reference to TDM/VoIP communication solutions.

Front-end / Back-end

Front-end and back-end application development architectures, technologies, languages and frameworks.

Data Management

Architectures, technologies and best practices in Data Integration, Data Analytics and Business Intelligence.

Speech Suite &
Document Management

Architectures, services and technologies of Speech Suites (speech synthesis, speech recognition, natural language, speech-to-text, machine learning, biometric technologies) and Document Management Suites of leading Vendors.

AI Technologies

AI and multi-channel dialogue-modeling architectures, services, and technologies.

Target application contexts

CRM

Business Analytics & AI

Enterprise Messaging

Service Desk

Platform Management

Data Management

Technology partnerships

 

Workflow

The complete and harmonious integration of our expertise in the context of our clients ensures significant savings in resources and optimization of the time required to complete the entire development.

  • Professional Services to supplement Client GdLs targeted by expertise and/or technology.
  • Professional Services for audit, scouting, prototyping, testing activities.
  • Customer Enterprise Applications Integration component management services (design, implementation, testing, maintenance) with dedicated team building.
  • Management and delivery services Enterprise Application Client components (design, implementation, testing, delivery, maintenance) with dedicated team building.
  • Customer Platform & Device Management services (front-end and back-office) with different service levels (helpdesk, 5x8, 7x24).

Workflow

The complete and harmonious integration of our expertise in the context of our clients ensures significant savings in resources and optimization of the time required to complete the entire development.

  • Professional Services to supplement Client GdLs targeted by expertise and/or technology.
  • Professional Services for audit, scouting, prototyping, testing activities.
  • Customer Enterprise Applications Integration component management services (design, implementation, testing, maintenance) with dedicated team building.
  • Management and delivery services Enterprise Application Client components (design, implementation, testing, delivery, maintenance) with dedicated team building.
  • Customer Platform & Device Management services (front-end and back-office) with different service levels (helpdesk, 5x8, 7x24).

Professional figures

  • Master Consultant
  • Senior Consultant
  • Project Manager
  • Senior System Engineer
  • System Engineer
  • Solution Architect
  • Senior Analyst
  • Dialog Designer
  • Senior Developer
  • Developer
  • Testing Engineer

Professional figures

  • Master Consultant
  • Senior Consultant
  • Project Manager
  • Senior System Engineer
  • System Engineer
  • Solution Architect
  • Senior Analyst
  • Dialog Designer
  • Senior Developer
  • Developer
  • Testing Engineer

Our offer is based on market use cases.
Contact us to discuss how we can solve yours!

Vuoi saperne di più su
Smart Call Manager?
Lasciaci il tuo indirizzo e-mail per ricevere subito l'approfondimento gratuito.
 
Inviami il leaflet!
close-link
Vuoi saperne di più su
SMART CALL MANAGER?
Lasciaci il tuo indirizzo per scaricare subito il leaflet gratuito!
Sì, voglio scaricare subito!
close-link
VoxApp

Vuoi saperne di più su
Smart Call Manager?

Lasciaci il tuo indirizzo e-mail e scarica subito il leaflet gratuito!
Sì, mi interessa!
No, grazie!
close-link

Vuoi saperne di più su
Smart Disaster Recovery?

Lasciaci il tuo indirizzo e-mail e scarica subito il leaflet gratuito!
Sì, mi interessa!
No, grazie!
close-link

Vuoi saperne di più su
Smart Voice Captcha?

Lasciaci il tuo indirizzo e-mail e scarica subito il leaflet gratuito!
Sì, mi interessa!
No, grazie!
close-link