Speech technologies and AI: the cornerstone
of a new relational paradigm
Driven by exponential innovation and widespread diffusion in the daily consumer experience,voice interaction is increasingly becoming the keystone of a new relational paradigm between companies and their audiences,between man and man, and between man and machine, with the trend growing even at the expense of the visual interaction of the Web and mobile apps.
The data give us a clear perspective of the evolution of Voice Technology and confirm that virtual assistants is the fastest growing technology market.
The Digital Transformation revolution is forcing a step change in the way customer relationships are conceived and managed. Voice is the new Digital.
Global digital assistant market growth from 2015 to 2021 - Statista